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SUPPLIES/SERVICES 


  Supplies Rate/Software Change Agreements Tech Support
 
  Rebuilt Equipment Top Ten Reasons to Have a Maintenance Contract
 
  Equipment Rentals    

SUPPLIES

NEOPOST
Featuring a full line of supplies from Postage Meter Tape to Customer Care Kits. Please call North Mail, Inc. for your specific model. Or, if you know your make/model simply fill in the Supplies Order Form and fax it in for prompt, friendly service.

FRANCOTYP-POSTALIA
Featuring a full line of supplies from Postage Meter Tape to Customer Care Kits. Please call North Mail, Inc. for your specific model. Or, if you know your make/model simply fill in the Supplies Order Form and fax it in for prompt, friendly service.

PITNEY BOWES
Featuring a full line of supplies from Postage Meter Tape to Customer Care Kits. Please call North Mail, Inc. for your specific model. Or, if you know your make/model simply fill in the Supplies Order Form and fax it in for prompt, friendly service.

TABS/WAFER SEALS
Featuring a wide array of tabs/wafer seals. We carry all makes and models and all colors. If you know your make/model simply fill in the Supplies Order Form and fax it in for prompt, friendly service

STRAPPING
We carry strapping for your strapping machine needs. We also carry Hand Strapping Kits for those smaller jobs.

RIBBONS
We stock all brands and colors of ribbons. Call North Mail, Inc. for more information.

SERVICE
We service all makes and models of Time Keeping Equipment. Call North Mail, Inc.
for more information.

TIME CARDS
We stock most brands of time cards. Call North Mail, Inc. for more information.

TIME CARD RACKS
We carry a complete line of Time Card Racks. Call North Mail, inc. for more
information.


REBUILT EQUIPMENT

We Carry a Complete Line of Rebuilt Equipment. If there is any equipment you are looking for please call North Mail, Inc.


EQUIPMENT RENTALS

North Mail, Inc. offers rental mailing equipment for any length of time. Contact us for equipment availability and any other information on rentals.


RATE CHANGE/SOFTWARE CHANGE AGREEMENTS

EXCEPTIONAL VALUE-Prevents down time on Scales and Computer Based Shipping/Mail Accounting Systems.


QUICK FIX TECH SUPPORT

To Reset Your Telephone Reset Meter Call:
Neopost (Postage on Call) 800-867-3738

How to Change the Year on your Postage Meter:
Model 9230 / 9250 / 9260 / 9280 Series
Model 9248 / 9212 / 9500 / 9640 Series

The Year Date Wheel is located under the printhead cover. To set the year date, place a pointed instrument between the numerals on the Year Date Wheel and rotate the wheel towards you until the correct year appears.

CAUTION: Always run zero value test imprints after changing the year to verify that the setting is correct before starting to process the mail.
NOTE: There are 2 separate wheels for the year.

Year Change Assistance:
If you need assistance when changing the year wheel on your meter, give us a call for assistance. When calling, have the model number ready.

You may also have the option of bringing in the meter to have the year wheel changed at no charge.

If you require on-site assistance by a Service Representative to change the year wheel, please be advised that this type of service is outside the scope of the meter lease agreement and is, therefore, chargeable at our prevailing rate service charge.


Top 10 Reasons to Have a Maintenance Contract

10. Greater Investment Protection-Maximize productivity and trade in value.

9. No Service Lapse-When your agreement expires we automatically notify you to renew your coverage.

8. New Operator Training-We will be there to instruct new employees on the operation and care of your equipment.

7. Minimize Downtime-We have a two hour response time in Anchorage, Fairbanks, and Juneau and 24 hour service everywhere else in the State.

6. Preventative Maintenance-Your equipment is kept clean and attractive by tested techniques and specially designed tools. Essential lubricants after cleaning are done with North Mail, Inc.'s prescribed lubricants.

5. No Charge for Labor-Labor charges are always included.

4. No Charge for Key Parts-Replacing one key component could easily be more that the cost of your Agreement. We will replace any part that is needed. However, consumable items are excluded; these include brushes, sponges, and rubber rollers. There are also these exclusions:
DETACHERS - Drive Motors, Speed Controls, Rollers, Slitters
LABELERS - Motors, Electronics
SCALES - Rate Paks, Rate Charts or Rate Changes.
COMPUTER BASED SYSTEMS-Software Changes or Updates, Upgrades.

3. Unlimited Service Coverage-You pay only for the Maintenance Agreement.

2. Tight Budget Control-One annual invoice reduces administrative expense.

And Finally the Number One Reason to Have a Maintenance Contract…..

1. We're just a Phone Call Away-Prompt service is as near as your phone during North Mail, Inc.'s normal business hours, performed by factory trained representatives whose prime objective is to keep your equipment operating efficiently.


 
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